Common queries answered
Frequently asked Questions
8 to 17 business days internationally. Note: The delivery time mentioned above does not include order processing time of custom-made products that usually varies from 2 to 5 days.
With some orders, we may split into several parcels to make sure there is no Tax problems with your order
Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged/defective.
As soon as your order has shipped out, you will receive a confirmation email with your tracking number.
We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.
If you have ordered multiple different items, they may be sent separately
YES. No matter where you live, we ship our products all over the world.
Yes, you can get in touch with us via our mail : firstname.lastname@example.org